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Buyer Protection Policy

How We Protect Our Buyers

HTS Farms works hard to ensure you have a great experience shopping on our platform. As a result, we guarantee sales go through the “HTS Farms Global Nigeria Limited” Account via any of the payment methods available on our checkout page.

You will be refunded or your money converted to store credit if your order is not shipped to you as promised.

When you add a product that you want to purchase to your cart and click the “Checkout” button, you have the option of choosing “Pay with a Debit/Credit Card”, “Bank Transfer” or “Bank Deposit”.

For the “Bank Transfer or Bank Deposit” payment option (via ATM, USSD Code, Mobile Banking, Internet Banking etc)
Select the “Bank Transfer or Bank Deposit” option to pay by making a transfer into our bank account. Please note that if you opt to pay via bank transfer or bank deposit, your order will be on hold until you make payment and notify HTS Farms via email, SMS, or WhatsApp. After confirmation, we will start processing your order.

Payment via “Bank Transfer or Bank Deposit” should be made to the HTS Farms Global Nigeria Limited Account below:

Account Number: 1023534446
Bank Name: United Bank for Africa (UBA)

For the “Debit/Credit Card” payment option.
Our online payment option is provided and properly secured by Flutterwave. You only need to enter your card details (Mastercard, Visa Card, or Verve Card), and click “Pay”. Your order will be processed immediately after your payment goes through and is confirmed by us. You will receive an email and SMS notification afterward.

How HTS Farms Help You
We ensure your transaction online is secured so you can buy the products you need with ease and be sure that it will be delivered to you quickly and safely at your preferred location during checkout.

Trust and Safety Teams

In addition to data-driven algorithms and automated tools, HTS Farms has a team focused on protecting the integrity of our marketplace by proactively investigating, sanctioning, and preventing various types of inappropriate behavior.

How Does HTS Farms ‘Buyer Protection’ Work?
Any customer who purchases one or more items on HTS Farms website and pays using any of the available payment methods is eligible for the following: HTS Return Policy